We’ve taken RaceJoy’s foundational live Race Day features that are focused on the participant experience and repurposed them to provide powerful information for race operations.
The key features available for Race Organizers are:
- In-app live GPS tracking of race operations team
- At-a-glance view of race operations and participants on the course
- Performance stats at your finger tips
- Off-Course Alerts
- Participant Route Replay
- In-app audio messaging through Send-a-Cheer
- Direct audio messaging to participants and race operations
- Race News communications tool
So how can some of these tools help you? Read below for a short synopsis and watch this video for detail on how to get the most out of RaceJoy’s innovative and interactive features for the race management team.
Available during race hours, race organizers have the ability to use RaceJoy to track the race operations team – for example, the lead and tail vehicles, the race director and emergency personnel. You can do this through the app so you have the flexibility to freely move about on race day, while staying connected and informed.
Another way to track the race operations team is through the monitoring system on your RaceJoy dashboard. From this system, you can also track participants who are using RaceJoy. The Race Day Monitoring System provides an at-a-glance view of those using RaceJoy and the ability to instantly access performance information like pace and estimated finish time. You can also access global stats like how many people have passed certain milestones.
Through the monitoring system, race organizers can also receive off-course alerts when a participant goes off course. This is helpful in understanding problem areas on your course for next year. Another feature of the monitoring system is the participant route replay. This is a valuable tool for verifying the path a person took and is often used as a backup when issues occur with bib tags not reading at the timing points along the course.
Through RaceJoy, race organizers have the ability to instantly communicate with race operations and with participants in a number of ways. Race operations using RaceJoy can send instant audio messages through the Send-a-Cheer section of the app. By using text-to-cheer, you can send custom messages that will be played in audio format within seconds of sending.
Similar to the in-app audio messages, race organizers can also send individual audio messages to specific race operations personnel or to specific race participants through the monitoring system. You can also select more of a mass audio delivery such sending to the entire race operations team or to all those that are doing a specific course, like a marathon.
Race organizers also have a Race News System with RaceJoy, where important race news can be issued on a mass scale to anyone who enters the event in RaceJoy, including participants, spectators and race operations personnel. These are sent out as in-app notifications and appear like text messages. These alerts can be pre-scheduled or sent out instantly.
If you’d like to know more information about how to use these tools, please watch the video here.
Let us know if you have any questions about how you can get the most out of RaceJoy. We are happy to help! Send emails to firstname.lastname@example.org.